Returns & Exchanges
Rains offers a 30-day return policy on all orders, allowing you to return your waterproof outerwear and accessories in their original condition for a full refund. We strive to make the process as seamless as our signature scandinavian design.
Register Your Return
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Place the items in their original packaging, ensuring all tags are attached and the product is unworn and clean.
Attach the Label
Print the prepaid shipping label provided by the portal and securely fix it to the outside of your return parcel.
Ship and Track
Drop off your package at the designated carrier location and keep your receipt until your refund has been processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing